16. Reports
In one sentence: The numbers on your business — what you're owed, what you've earned, what you've used, and what tax you've collected.
Who needs this: Owner, Office
You may not see this if: your role doesn't include reports. Each report is permission-gated separately, so you may see some tabs and not others.
Where to find it: Reports in the menu
Every report can be filtered by date range and by customer.
16.1 The tabs, in order
| Tab | What it tells you |
|---|---|
| Balances | Who owes you money, and how overdue it is |
| Income | Money actually received, by period |
| Credits | Every credit you've given out |
| Charges | Every charge posted, by period |
| Recurring | What your repeating services are worth per month, and whether that's growing |
| Pool Cleaned | How many pool services were finished, by technician, period, or service type |
| Sales Tax | Tax collected per period, for filing |
| Inventory | What you've used and what it cost — see 16.2 |
16.2 The Inventory tab
Three views inside one tab:
| View | What it tells you |
|---|---|
| Chemical Usage | How much of each item was used, by item, technician, or period |
| Chemical Cost | What that came to in money, per pool, per technician, or in total |
| Inventory Report | What your stock on hand is worth right now |
16.3 Sales tax
The Sales Tax report totals the tax you've collected in a period, so you can file the right amount without adding it up by hand.
Watch out: it reports what was collected, not what is owed on unpaid invoices. If you file on what you've billed rather than what you've banked, check which basis your state expects.
16.4 Reading the numbers
- Balances answers "who should I chase?"
- Income answers "what did we actually take?"
- Recurring answers "is the business growing?" — it's the one to watch month on month.